I‘m an information management professional. I’m also an avid follower of public policy debate. Open access to government data and content is essential to being an informed participant in a modern democracy. As I blogged in February, I love attending public committee meetings to learn more about the decision-making process, and to hear first-hand how our...

I’m really pleased to announce that Candy Strategies has engaged in an advisory partnership with the team at ifridge & Company. The principals at ifridge – Daniel Kraft and Stefanie Lightman were two of my trusted colleagues and collaborators during the formation of the OpenText Enterprise 2.0, or “Bloom” initiative in 2008-2009. The mission of...

Fact: the word “community” has been used and abused in recent years as every “brand” and its dog strives to better “engage” its customers and cultivate a more “social business”. As an ECM practitioner, marketer, writer and researcher I have both contributed to and criticized some of this thinking. When I left the...

Update! AIIM will be offering 6 CRM credits for attendance at the Social Business Conference. For those participants planning to attend the Ottawa in-person event hosted at the OpenText facilities, we’ll ensure that you have the opportunity to log-in, and we’ll report back on your attendance to AIIM HQ. You must register for the conference at the AIIM...

Once again, a big thanks to the 54 attendees and presenters at last week’s AIIM Ottawa event.  The Toronto First Canadian Chapter team has been a wonderful support for the Ottawa planning team for our first two events. The June 15 session featured speakers Blair Cribb (Microsoft Canada) and Nick Kellett (CTO of StoneShare) on the topic of Information...

As a long time fan of the AIIM Expert Blogger site, I’m pretty excited to be invited to do a semi-regular contribution to the Social Business community. The first contribution, “Transparency: Two-Way Street or Two-Way Mirror” was posted today. If you haven’t yet checked out the site, I encourage you to do so today. Tell them Cheryl sent...

(Originally posted at http://blogs.nuxeo.com - The first in a series of “Unlearning the FUD” posts… kudos to James Governor of Redmonk for the blog subtitle idea) I’ve used the phrase “Sales Cycle Theatre” a few times in recent months. Most often I am immediately forced to follow it up with a “but you can’t steal it until I blog...