A Community of Communities*…Learning from Open Source

Aug 31

Fact: the word “community” has been used and abused in recent years as every “brand” and its dog strives to better “engage” its customers and cultivate a more “social business”. As an ECM practitioner, marketer, writer and researcher I have both contributed to and criticized some of this thinking. When I left the...

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Well… I Got Friends in Lo Places….

Aug 17

Update! AIIM will be offering 6 CRM credits for attendance at the Social Business Conference. For those participants planning to attend the Ottawa in-person event hosted at the OpenText facilities, we’ll ensure that you have the opportunity to log-in, and we’ll report back on your attendance to AIIM HQ. You must register for the conference at the AIIM...

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